The primary objective of Chiotelis & Co. is to provide a first class, superior and cost effective service to its clients that meets their needs and expectations and ensure customer value.
Chiotelis & Co. also strives for the continuous improvement of services offered, aiming at maximizing benefits to and satisfaction of clients.
In order to achieve the above, the company’s Managing Partner is committed to:
- Providing services by experienced and capable associates, who have the relevant skills, expertise and qualifications in their areas of practice personnel for performing the work that affects quality of the service to be offered
- Continuous improve processes, procedures and means employed
- Firmly monitor and control services offered, as means of ensuring the achievement of quality objectives set and the strict observance of this Quality Policy.
- Apply all necessary corrective and or preventive actions, to ensure the Company’s effective operation of the ISO 9001:2015 Quality Management System.
- Systematically deliver services which meet the needs of each and every client, both, presently and in future years
- Through continuous improvement, manage to retain the company’s leading position internationally.
- Comply with all legislative requirements pertaining to quality and the services offered
- Be always available to address any issues of concern of the customers
- Support the professional development of associates